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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Oscar Maradiaga

April 21, 2026

5  out of  5
rating by Oscar Maradiaga
"Ms. Angela was very helpful and professional. I do appreciate her time and patience. I highly recommend her."
We responded:
"Thank you Oscar for the kind words and your generous review! I appreciate your business! "
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Amalia Gutierrez Espinoza

April 14, 2026

5  out of  5
rating by Amalia Gutierrez Espinoza
"Samantha fue muy amable y me ayudó a entender mi seguro de auto y de vida. Estoy muy agradecida con ella por su atención"
We responded:
"Thank you Amalia! We appreciate you trusting us with your auto and life insurance needs! "
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Crystal Gonzales

April 9, 2026

5  out of  5
rating by Crystal Gonzales
"Great service Lauren is great for all insurance auto life or homeowners"
We responded:
"Thank you!"
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Scott McFarland

April 9, 2026

5  out of  5
rating by Scott McFarland
"Angela was great, personable, and very helpful"
We responded:
"Thank you Scott! I appreciate your review! "
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Wilmar Montano

April 7, 2026

5  out of  5
rating by Wilmar Montano
"I loved your customer service. Very helpful agent! Her name is Samantha Jimenez, I absolutely recommend you to come and try them."
We responded:
"Thank you, Wilmar! We appreciate that you trust us with your insurance! Frank"
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USA Rocks!

March 13, 2026

5  out of  5
rating by USA Rocks!
"I recently interacted with this office and was thoroughly impressed by the high level of service. Angela provided exceptional assistance, combining deep professionalism with a genuine commitment to customer care. She was attentive to every detail and ensured my needs were met efficiently. I strongly recommend this office to anyone looking for a seamless and professional experience"
We responded:
"Thank you for your review! Frank"
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Adriana fernandez

March 7, 2026

5  out of  5
rating by Adriana fernandez
"Such easy and informative experience, spoke to agent Samantha and she make sure to offer the best policy to fit my family needs! Change is always a scary but she was so helpful!"
We responded:
"Thank you, Adriana, for your kind review and for trusting us with your insurance needs! Frank"
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Susan Robenolt

February 25, 2026

5  out of  5
rating by Susan Robenolt
"Samanta was great she's knowledgeable, friendly and made the entire process fast and easy. Recommend her 100%"
We responded:
"Thank you, Ms. Robenolt! And thank you for trusting us for your auto insurance."
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John Gerhardt

February 9, 2026

5  out of  5
rating by John Gerhardt
"Very pleasant and saved me money***** Thanks Samanta!!!/"
We responded:
"Thank you, John! We appreciate your insurance business! Frank"
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James Bronson

February 4, 2026

5  out of  5
rating by James Bronson
"Great service, feels like family 😃"
We responded:
"Thank you for your kind words! "
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Gregorio Lopez

January 23, 2026

5  out of  5
rating by Gregorio Lopez
"Ms. Jimenez was a pleasure to talk to and explained all my insurance options thoroughly. I’d recommend her for any policy questions and information."
We responded:
"Thank you for your kind review! Frank"
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Octavio Plaza

December 27, 2025

1  out of  5
rating by Octavio Plaza
"the lady's very helpful and friendly as well"
We responded:
"Octavio - thank you for the kind words, but your review shows only one star. was this an error? I'll reach out to talk about it. Frank"
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Kenia Sánchez

December 8, 2025

5  out of  5
rating by Kenia Sánchez
"Samantha es muy eficiente y habla español la recomiendo mucho. Excelente servicio"
We responded:
"Thank you so much for your kind words! We appreciate the opportunity to work with you! Frank"
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Gabriel Quintanar

October 23, 2025

5  out of  5
rating by Gabriel Quintanar
"Recomiendo ampliamente a la Srita. Samanta Jiménez , es muy amable y muy cordial , los precios son muy razonables."
We responded:
"Thank you for your kind words! Frank"
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Travis Coupland

September 23, 2025

5  out of  5
rating by Travis Coupland
"Came through quickly, with a great premium for my 3 vehicles. Switching over was a carefree experience. Thank you!"
We responded:
"Thank you Travis! I appreciate your business. Frank"
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max lenov

September 10, 2025

5  out of  5
rating by max lenov
"An excellent service!"
We responded:
"Hi Max! It was great meeting you! I appreciate your business! Frank"
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Sondra Schiffelbein

August 8, 2025

5  out of  5
rating by Sondra Schiffelbein
"SAMANTA WAS VERY HELPFUL AND MADE THE PROCESS OF CHANGING VEHICLES SO SIMPLE. RECOMMEND HER AND THE ENTIRE FRANK NANCE TEAM"
We responded:
"Hi Sondra - thank you so much for your kind review! Frank"
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LPsportsNET

August 5, 2025

5  out of  5
rating by LPsportsNET
"The customer service was excellent. We an outstanding policy at a great rate. Frank made us feel very good about our coverage."
We responded:
"Thank you so much for your kind words. "
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Edwin de la rosaa

June 30, 2025

5  out of  5
rating by Edwin de la rosaa
"Excelente experiencia.! A+++ Zara es una gran profesional. Estaré a gusto de asistir nuevamente a la oficina en La porte!"
We responded:
"Thank you! I'm so happy Sara took care of you! Frank"
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Allenby Flores

June 25, 2025

5  out of  5
rating by Allenby Flores
"Thank you miss Sara Rayas Rodrigues for all your help ; it was a good experience Ms Sara Rayas explained all the process very clearly in a professional way ; outstanding !! Thank you Ms Sara for all your help and for answering all my questions with patience!!! I highly recommend her service ;thank you Ms Sara again!"
We responded:
"Thank you, Allenby! I'm happy that Sara was so helpful. We appreciate your business. Frank"
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Diana Gaona

June 25, 2025

5  out of  5
rating by Diana Gaona
"Exelente atención al cliente y muy buen precio en el seguro estamos muy contentos de este cambio gracias Samantha por tu ayuda"
We responded:
"Thank you, Diana. This means a lot to get this feedback! Frank"
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Michael Rayford

June 22, 2025

5  out of  5
rating by Michael Rayford
"Recently added a life insurance policy, Samantha and Laura were very helpful giving me peace of mind in the correct policy I needed."
We responded:
"Thank you, Michael! I appreciate the opportunity to be your insurance agent!"
Profile photo of Mansel Leverett

Mansel Leverett

June 20, 2025

1  out of  5
rating by Mansel Leverett
"You do not want to do business with frank Nance the girls in his office ar incompetent he is never in the office to help you they have lost ove $3000,00 of my money and refuse to try and find it. They keep saying that it's my bank when I keep telling them my bank has no record of the transaction this is the sorryist ins people I have ever dealt with"
We responded:
"Mr. Leverett, I'm very sorry that you had this experience. If you look at the VAST majority of our reviews, you will see my team is very professional and service minded. I spoke with you and tried to explain that your request would take up to 10 business days and it was processed in 8. I'm very sorry you feel this way but my office did the very best we could to take care of your issue. I will reach out to again to confirm your issue was resolved, but some matters are completely out of the hands for my office."
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John Crumpler

May 29, 2025

5  out of  5
rating by John Crumpler
"Ms. Sara was very helpful and very nice to help me with my insurance. J. Crumpler"
We responded:
"Thank you, John! I appreciate your feedback! Frank"
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Yaritza salas

May 6, 2025

5  out of  5
rating by Yaritza salas
"As a first-time insurance buyer, I couldn’t have asked for a better experience with Samantha Jimenez. She took the time to explain everything in detail, answered all of my questions patiently, and made the entire process feel easy and stress-free. I really appreciated her professionalism, and I left feeling confident in my coverage. I highly recommend Samantha to anyone looking for someone trustworthy and knowledgeable to guide them through their insurance needs!"
We responded:
"Thank you, Yaritza! I appreciate your kind review, and I agree Samanta is wonderful! "